My Luxury Home Spa Disclaimer: Important Policy Details

Review important disclaimer information for My Luxury Home Spa products and services. Learn about product warranties, installation requirements, and usage guidelines for saunas, hot tubs, massage chairs, and cold plunge tubs to ensure safe, optimal performance.

General Information

Authorized Dealer Notice

We sell manufacturer-authorized products. Specs, features, and availability are subject to change without notice. Always refer to the most recent manufacturer manual and labels included with your product.

Not Medical Advice

Products and content are for wellness, comfort, and recreation. They are not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before beginning heat, cold, or vibration/pressure therapies.

Installation Requirements

Code Compliance & Permits

Customer is responsible for compliance with local building, electrical, plumbing, ventilation, and fire codes, including permits or inspections where required.

Professional Installation

Electrical and plumbing connections must be performed by qualified, licensed professionals per manufacturer instructions and local code. Improper installation can void warranties and create safety hazards.

Site Preparation

Provide a level, structurally adequate base, proper drainage, required clearances, and ventilation per model specifications. Confirm doorway/stair access for delivery before ordering.

Electrical, Water & Ventilation

Power Specifications

Use only the circuit type, voltage, amperage, and breaker/GFCI specified by the manufacturer. Do not modify cords, controls, or heaters.

Water Quality & Treatment

Maintain correct water chemistry and filtration for hot tubs and cold plunges. Untreated or improper water care can damage equipment and void warranties.

Ventilation & Moisture Control

Ensure adequate room ventilation for indoor saunas and any areas with humidity. Follow manufacturer vent placement for traditional saunas.

Safety & Usage Guidelines

Heat Exposure

Sauna temperatures are intense. Hydrate, limit session times, and exit immediately if you feel unwell. Children, pregnant individuals, users with cardiovascular conditions, or those on certain medications should consult a physician first.

Cold Exposure

Cold plunging involves rapid temperature changes. Start gradually, monitor time, and avoid use when impaired or if you have conditions sensitive to cold exposure.

Wood-Burning & Fuel Appliances

Operate only with approved fuels and clearances. Use non-combustible hearth/base and adhere to chimney/venting requirements. Follow local fire codes strictly.

Supervision & Access

Always supervise minors. Keep pets away from hot surfaces, chemicals, and water. Lock covers when not in use.

Warranties & Service

Manufacturer Warranties

Warranty terms are provided by the manufacturer and may vary by brand and model. Misuse, improper installation, or unauthorized modifications can void coverage. See our Warranty Policy and product documentation for details.

Claims & Support

For warranty claims or parts support, proof of purchase and serial numbers may be required. Contact us first for guidance and brand-specific procedures.

Shipping, Returns & Damages

Freight Inspection

Inspect packages at delivery. Note visible damage on the carrier receipt and photograph packaging within 24–48 hours. See our Shipping Policy for instructions.

Returns & Cancellations

Eligibility varies by product and brand. Opened, installed, or used items may be ineligible. Review our Refund Policy prior to purchase.

Product Representations

Images, Finishes & Dimensions

Photos, colors, and finishes may vary due to lighting, display settings, or production changes. Dimensions are approximate; confirm cut-sheets before framing or electrical rough-in.

Performance Variability

Heating/cooling times, energy use, and noise levels depend on environment, installation, and user settings.

Pricing & Promotions

MAP & Price Changes

As an authorized dealer, we follow manufacturer Minimum Advertised Pricing where applicable. Prices, promotions, and financing offers may change without notice and may exclude prior purchases.

Liability & Responsibility

User Responsibility

You are responsible for safe operation, routine maintenance, and compliance with manuals and local codes. Failure to follow instructions can result in injury or property damage.

Limitation of Liability

To the fullest extent permitted by law, My Luxury Home Spa is not liable for incidental or consequential damages arising from use, installation, or inability to use any product. See our Terms of Service for full details.

Need Assistance?

Contact Our Team

Have questions about installation requirements, safety, or warranty coverage? Contact us for brand-specific guides, spec sheets, and personalized support.