Planning Timeline Guide

Homeowners reviewing plans near a prepared outdoor installation area.

My Luxury Home Spa · Project Planning

Plan Your Purchase, Delivery & Installation

Use this guide to coordinate a hot tub, sauna, cold plunge, or massage chair project. Work through the milestones with your delivery provider and qualified installers.

Build the schedule around your model and property. Inventory, production, transit, site work, permits, and service availability each affect timing. An estimated delivery date is not a guaranteed installation or first-use date.

Prepare early, then confirm each milestone. Complete the site work and utility preparation that can safely happen before delivery. Final connections, testing, or inspections may require the equipment to be placed and assembled first.

Your Planning Timeline

The sequence below is a planning framework, not a fixed number of weeks. Some tasks can happen in parallel once the final equipment specifications are confirmed.

  1. Before Ordering: Confirm the Product and Location

    • Review current manuals, dimensions, component weights, clearances, and intended indoor or outdoor use.
    • Measure gates, actual doorway openings, turns, stairs, slopes, and overhead restrictions.
    • Check stock or production status and separate dispatch estimates from transit and appointment scheduling.
    • Confirm shipping eligibility, receiving arrangements, and the placement services you need.

  2. After Model Selection: Review Utilities and Approvals

    • Share the exact equipment manuals with your licensed electrician and other appropriate installers.
    • Have supply requirements and electrical capacity assessed; do not infer them from product category or an available outlet.
    • Confirm applicable permits, inspections, structural review, and professional installation needs.
    • Include chimney and fire-clearance planning for wood-burning saunas where applicable.

  3. Before Delivery: Prepare the Site and Placement Plan

    • Hot tubs: provide manufacturer-approved support for the filled spa and occupants, drainage, service access, and suitable electrical preparation.
    • Saunas: confirm the specified base or floor, assembly space, heater clearances, ventilation, and environmental requirements.
    • Cold plunges: plan support for the filled tub, water access, drainage, and the exact Colderatti chiller's power and airflow requirements.
    • Massage chairs: verify the delivery route, full reclined footprint, floor suitability, and model-specific power requirements.
    • Arrange qualified movers or specialist lifting where needed. Allow for any specified base curing time.

  4. When Shipment Details Are Available: Confirm Receiving

    • Respond to carrier scheduling and confirm the delivery window and attendance requirements.
    • Confirm package dimensions, unloading equipment, responsibilities, and the safe receiving point.
    • Disclose restricted roads, building rules, remote access, steep driveways, and other obstacles.
    • Coordinate placement and assembly appointments separately if they are not part of the same service.

  5. Delivery Day: Inspect and Document

    • Inspect accessible packaging and compare the visible package count with shipping documents.
    • Photograph the shipment and record visible damage or shortages on the receipt before signing.
    • Report concerns promptly and follow the Shipping Policy.
    • Check the contents when safely unpacked. Preserve relevant packaging while a damage or shortage issue remains unresolved.

  6. After Placement: Complete Setup and First-Use Checks

    • Follow the manufacturer's assembly and startup sequence and complete required professional connections and approvals.
    • Hot tubs: follow filling and priming instructions before energizing; complete heating and prescribed water treatment before use.
    • Saunas: complete installation checks and any required initial heating or conditioning before occupied use.
    • Cold plunges: complete the connected tub and Colderatti chiller's fill, flow, water-care, and startup checks before use.
    • Massage chairs: follow any transport or acclimation instructions and complete the prescribed assembly and functional checks.

Clarify Delivery Services Before You Buy

Free standard shipping: applies only to eligible products and destinations. Not every product, order, or address qualifies. Confirm the product listing, checkout, or written quote.

Standard freight: generally ends at the agreed accessible curbside point. Confirm unloading arrangements; do not assume a liftgate, backyard placement, inside delivery, or assembly is included.

White Glove service: is quoted individually for each purchase, with no universal flat fee. Availability and included